Casino&Friends Cookies Policy

At Casino&Friends, we use cookies and similar tracking technologies to make your visit to our website smooth, secure and personalised. This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences when you play at Casino&Friends Casino. Casino&Friends is operated by Skill On Net PT Ltd, licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/171/2009/06, issued 21 June 2021. We are committed to being transparent about the data we collect and how we use it, and this policy should be read alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our platform. We at Casino&Friends use cookies across our desktop site, mobile site, iOS app and Android app to ensure that every session runs efficiently and securely, whether you access Casino&Friends login from a browser or through our dedicated Casino&Friends app.

Why We Use Cookies

We rely on cookies for a variety of purposes designed to improve your experience and protect the integrity of our services. Our use of cookies helps us:

• Keep you securely signed in during your Casino&Friends casino login session
• Remember your language, currency and display preferences
• Understand which games, including our slots and live casino titles, are most popular among players
• Detect and prevent fraud, unauthorised access and irregular play
• Measure the performance of our promotions, including Casino&Friends bonus offers and Daily Picks
• Deliver relevant advertising and track the effectiveness of our marketing campaigns

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website and app to function properly. They enable core features such as account authentication, secure navigation, and access to your account balance. Without these cookies, we would not be able to provide services such as Casino&Friends deposit and Casino&Friends withdrawal processing, or maintain the security of your session while you play.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our site, including which pages are visited most often and whether players encounter errors. This data helps us identify technical issues and improve the overall performance of Casino&Friends Casino. We analyse this information anonymously and in aggregate wherever possible.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred currency (for example CAD), language localisation, or whether you have dismissed certain notifications. These cookies also support features such as the VIP Lounge, allowing us to display your current tier and progress accurately each time you log in.

Targeting and Advertising Cookies

We, together with selected third-party partners, use targeting cookies to deliver advertisements relevant to your interests, both on our platform and across other websites. These cookies also help us measure the success of campaigns related to a Casino&Friends promo code, a Casino&Friends bonus code, or other marketing initiatives. If you follow a link from an external Casino&Friends review site, cookies may also help us understand how you discovered our platform.

Third-Party Cookies

Some cookies are placed by trusted third parties who provide services on our behalf, including payment processors, game providers such as NetEnt, Play'n GO and Evolution, analytics companies, and affiliate networks. These third parties may set their own cookies subject to their respective privacy and cookie policies, over which we have limited control, though we carefully vet all partners before integrating their services into our platform.

Cookies and Your Account

When you complete the Casino&Friends register process and create an account, cookies help us remember your session so that you do not need to repeatedly enter your credentials every time you navigate between pages. This is particularly important when you use our Casino&Friends live casino tables or spin our extensive library of slots, where a stable and uninterrupted connection significantly enhances your gaming experience. Cookies also assist us in verifying your eligibility for offers such as the welcome bonus of 125 free spins, or other promotions including a Casino&Friends no deposit bonus where applicable, by confirming your account status and previous activity.

Mobile Apps and Cookies

Our Casino&Friends app and Casino&Friends casino app for iOS and Android devices use similar technologies to cookies, often referred to as software development kit (SDK) identifiers or mobile analytics tools. These technologies serve equivalent purposes to browser cookies, such as remembering your login details, tracking app performance, and personalising your experience. By using our app, you consent to the use of these technologies in the same way as you would when using our website.

How Long Do Cookies Last?

We use both session cookies and persistent cookies. Session cookies are temporary and are automatically deleted once you close your browser or app. Persistent cookies remain on your device for a predetermined period, or until you delete them manually, allowing us to recognise you on subsequent visits and maintain continuity across your gaming sessions.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings through their preferences or settings menu, including options to block, delete, or receive notifications about cookies. Please note that disabling certain cookies, particularly essential ones, may affect the functionality of our website and prevent you from accessing features such as account login, deposits, or withdrawals.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies that have already been set on your device
• You can use private or incognito browsing modes to limit cookie storage
• You can opt out of targeted advertising through relevant industry opt-out tools

If you choose to disable cookies, please be aware that some features of Casino&Friends Casino, including personalised bonus offers and certain account functionalities, may not work as intended.

Restricted Jurisdictions

Our services, including the placement of cookies, are intended only for players in permitted jurisdictions such as Canada. We do not knowingly direct our services, including cookie-based tracking, to residents of restricted countries. If you access our platform from a jurisdiction where our services are not permitted, we reserve the right to restrict your account and associated data processing activities.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically to stay informed about how we use cookies. Any significant changes will be communicated through appropriate channels, and continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookies Policy or how we handle your data, please contact our support team via LiveChat, available daily from 06:00 to 22:00 GMT, or by email at support@casinoandfriends.com. Our team is available to assist you in English, Norwegian, Spanish, French and German.